FAQ

SOME FREQUENTLY ASKED QUESTION

Can I get some more information about becoming a Hansym Brand Ambassador?

Absolutely! We typically start accepting applications a little after the IRONMAN World Championships and select the team by December 1st. January 1st we announce the team and March 1st we send out Ambassador Gear (as it takes a few months to produce custom gear exclusively for the team). Please feel free to email us at info@hansymracing.com if anything is not covered here. 

 

Questions with returns?

Please visit our Returns Page here.

 

What does "Final Sale" mean?

"Final Sale" means that the product has been marked down and cannot be returned or exchanged.

 

Can you help me with sizing questions?

Sure, please check out our Size Chart page here where we information on how to choose a size based on your measurements. If you still have questions feel free to email us at info@hansymracing.com or call 1.619.794.2777.

 

Do you offer gift cards?

Yes we do, they can be found in our Shop category or by clicking here. Gift cards are redeemable at hansymracing.com only. Please note that gift cards are final sale.

  

What currency is www.hansymracing.com in?

The default currency is the American dollar. You can change the currency by selecting the currency drop down on the top right of the navigation bar next to the shopping cart.

 

Questions about international shopping?

We gladly accept international shoppers. Please be aware of a few things:

• We're are not able to supply estimated duties and taxes for your country.

• If an order from www.hansymracing.com is placed and then refused, you will be responsible for the original shipping costs, as well as any duties, taxes and/or customs charges that were incurred in shipping the package

• We do not ship to P.O. boxes outside of the US

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